Information Certificates

Information certificates guarantee that owners receive important information about their condominium corporation during the year. There are multiple types of information certificates each with its own mandatory form.

The Condo Act details the timing and content for when the information certificates should be sent out. Owners receive regular updates about the condo corporation through these three certificates:

Condo corporations can pass by-laws to include additional information in all three types of certificates as well as increase the frequency of PICs and ICUs.

Some condo corporations can be exempt from these requirements within the same fiscal year they held a turn-over meeting or at least 80 per cent of unit owners’ consent in writing to dispense with the requirements.

Corporations must use these mandatory forms.

Corporations may post notices online or enter into agreements with owners for electronic delivery.

Information certificates are condo records. Condo corporations are required to ensure that records are adequate. While the Act does not explicitly define “adequacy,” the Condominium Authority Tribunal has decided several disputes related to this.

The Tribunal has often considered:

• If the information certificates include all the required information as per the regulations
• Whether the information certificates were issued on time and as per the regulations
• Whether the information contained was reasonably accurate at the time they were made
• Whether corrections were made to the information certificates in case of errors

See our condominium records page for more information.