Stage 2 - Mediation - A User Guide

In Stage 2 – Mediation, the parties work with a CAT Mediator to resolve the issues in dispute. The Tribunal’s online system gives them the ability to exchange messages and documents.

This guide helps parties understand what they should do in Stage 2 – Mediation and provides guidance on how to use the Condominium Authority Tribunal’s Online dispute resolution system.

Get information about:

• Accessing the Case Summary tab
• Using the Message Centre tab
• Using the Settlement offers tab
• Things to consider when reviewing a Mediator’s proposal
• Using the Documents tab
• What to do if you have a question