What We Do

What does the CAO do?

The Condominium Authority of Ontario is an organization that aims to improve condo living by providing services and resources for condo communities.

The CAO achieves its consumer protection mandate of supporting condo communities through the three pillars of our fully digital service model.

Support with issues such as noise, pets, smoke and more
Guided steps to help resolve common issues early
Quick and affordable online dispute resolution through the Condominium Authority Tribunal

Watch a video telling the story of the CAO, including the launch of our online services and online tribunal.

Services

See more about us and our services.

Leadership team

Meet the team leading the CAO.

Board of Directors

Learn more about our independent Board of Directors, our Members and their unique roles.

Tribunal Members

Meet the Tribunal team

Corporate Documents

A complete list of the CAO's corporate documents.

Funding

An overview of funding received from annual assessments and Tribunal user fees.

By the Numbers

An infographic representing data compiled by the CAO.

Condo Consumer Protection

Other condo consumer protection organizations in Ontario.